Sales Policy
Effective Date: October 10, 2024
At The Watch Vault, we strive to provide our customers with high-quality products and an enjoyable shopping experience. To ensure transparency and fairness, we have outlined the following sales policies.
Product Availability:
All products listed on our website are subject to availability. In rare cases, an item may become out of stock after you have placed an order. If this happens, we will notify you immediately and offer an alternative product or a full refund. We make every effort to keep our inventory updated to avoid such situations.
Pricing and Payment:
- All prices on our website are listed in USD and may be subject to change without prior notice. We strive to ensure that pricing is accurate, but in the event of an error, we reserve the right to correct it and will notify you before processing your order.
- We accept all major credit cards, PayPal, and other secure payment methods. Payment must be completed in full at the time of purchase, and orders will not be processed until payment is successfully received.
Taxes and Duties:
- Sales tax will be applied at checkout where required by law.
- For international orders, additional customs duties, taxes, and fees may be applied by your local government. These are the responsibility of the buyer, and The Watch Vault is not responsible for any customs charges or delays caused by customs inspections.
Shipping and Delivery:
Once your order has been processed, you will receive an email confirmation with tracking information. We aim to ship all orders within 1-2 business days. Delivery times may vary depending on your location and the shipping method selected. Please note that shipping times do not include weekends or holidays.
We are not responsible for delays caused by shipping carriers or customs processes, but we will do our best to assist you in tracking your package.
Order Cancellations:
You may cancel your order within 24 hours of placing it. After this period, we cannot guarantee the order can be canceled, as it may have already been processed or shipped. If the order has already shipped, you can initiate a return once the item is delivered.
For any sales-related inquiries, please contact support@thewatchvault.com.
